Cureality Proficiency Certifications and Awards X
Inner Circle Forums


Portions of the Undoctored Inner Circle Member Forum and its vast wealth of knowledge, are available only to our Members.
Becoming an Inner Circle Member will allow you to post topics, ask Dr. Davis questions, and view all replies.


Beware of On-Line Marketplace Resellers

Member Forum >> General Discussion >> Beware of On-Line Marketplace Resellers

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Ignores Issued: 0
Certs & Awards: 39   view

Likes Recd: 3
 
Posted: 7/27/2023 2:51:19 PM
Edited: 2/19/2024 12:17:00 PM (11)
 

Beware of On-Line Marketplace Resellers

Page Edition: 2024-02-02

I buy a number of health support products on-line, but my personal policy is to avoid buying anything ingested or topical on-line from a ‘marketplace’ reseller. A marketplace reseller is one that offers the same product SKU from multiple sellers. Examples include amazon.com (but not their Whole Foods stores, in person), walmart.com (but not their stores, in person), and probably others. Just avoid? It may be safe when the product SKU has only one seller and one shipper, despite it being a marketplace order.

It’s usually safe to order books 📖 from marketplace sellers.
Don’t eat them.🙄

{Normally} subscription-based supplement/food-testing service ConsumerLab has a public page tracking this issue: ℄Where to Safely Buy Real Vitamins and Supplements Online, Not Fakes or Counterfeits

Example Listing

Here’s an example on Amazon, ASIN (SKU) B01AH3RT9Y:
⎆BioGaia Gastrus Chewable Tablets, Adult Probiotic Supplement for Stomach Discomfort, Constipation, Gas, Bloating, Regularity, Non-GMO, 30 Tablets, 1 Pack

Notice the text box on the page with Other Sellers on Amazon (and they often offer lower prices). If you click on one of those, what’s loaded in your shopping cart is the same ASIN (B01AH3RT9Y). Your order may be filled from the same warehouse tote used by all the sellers of that ASIN. Where there are multiple shippers, that introduces separate uncertainty.

In the specific case of Gastrus®, I’ve seen enough complaints of failed L.reuteri yogurt, where all other ⎆usual-suspect factors have been ruled out (other than the ‘dead bugs’ test), that fake Gastrus simply has to be considered as a possible explanation.

So What’s the Problem?

It’s that “Your order may be filled from the same warehouse tote used by all the sellers of that ASIN.” bit above.

For most of the time that Amazon has been operating, your order options only controlled who got the money from the sale. You did not control what stock is used (and may still not). Yes, in this example when viewed in early 2024, you can click on it as sold by BioGaia USA, or even Amazon.com, but you may get what what was stocked-in by one or more {UnfamiliarNames}. These other sellers may be completely legit, but even a careful read of the feedback might not settle that—and you have to perform this due diligence for all of the other sellers, because you have no idea who provided that tote stock. Maybe…

illustration: simulated Amazon Transparency barcode labelAmazon is aware of this problem, and has been working on fixing it since 2017 or so. If you’ve ordered any products from them recently, see if the product package sports a label that looks something like the image at right. If you are willing to download and run the app, scan the 2D barcode and see what it reports. You may only get a or an , but you might also be presented with brand-dependent additional data. See this ⇩later comment on the thread for an expanded discussion.

There’s a further problem where a customer return may be what was shipped—and you often have no real control over whether you get fresh stock or a presumably unopened customer return. This is a big concern with high-priced tech products.

This is sometimes known as the ASIN co-mingling problem. It was the subject of at least one lawsuit, which I have not so far seen as resolved.

Does This Matter to Anyone on Program?

⎆NOW Discovers Fraudulent Products Sold on Amazon Impersonating Prominent Industry Brands

This is only a partial list of the fakes found:
👎 NOW Apple Pectin 700mg 120 Veg Caps
👎 NOW Lutein & Zeaxanthin 50 Caps (Should be Softgels)
👎 NOW Magnesium Citrate 200mg 250 Tabs (Product is Capsules)
👎 NOW Psyllium Husk 500mg 500 Veg Caps
👎 NOW Saccharomyces Boulardii 60 Veg Caps

These are USD$20 products.
👮 If crooks will counterfeit these, they’ll counterfeit anything, and are even more likely to do so with higher priced products. It takes a while for anything to get done about these cases, because the crook is also counting on getting the money, and hoping that some other seller’s real product is being shipped to that buyer.

The risk is not merely getting rice flour instead of live cultures or Mg-citrate. NOW Foods surveys of various products have turned up counterfeits of other brands containing undeclared drugs.

Plan B

Until further notice, buy from:
®™   direct from brand, (if they don’t use a stock-co-mingling reseller for fulfillment),
🏦   at physical stores, or
①①   from single-seller single-shipper resellers.

So what sources are safer? Vitacost.com and iHerb.com are examples of single-seller single-shipper for their entire inventory. VitaCost further isn’t presently accepting returns, which also closes that risk path.

You can also usually buy directly from the brand, and that can have expiry and stewardship advantages for sensitive products like probiotics or perishables. Watch out for brands that appear to be selling direct, but are doing fulfillment through some other marketplace seller. I recently fired two brands that had switched to using Amazon for brand site orders (and I couldn’t find them on any single-seller single-shipper sites).
___________
Bob Niland [⎆disclosures] [⎆topics] [⎆abbreviations]

Tags: Amazon,AMZN,ASIN,counterfeits,fakes,iHerb,marketplaces,on-line,resellers,re-sellers,SKU,Vitacost,Walmart

Kathy in OK

No Avatar

Join Date: 6/8/2017
Posts Contributed: 1141
Total Likes: 215
Recommends Recd: 0
Certs & Awards: 0   view

Likes Recd: 0
 
Posted: 7/27/2023 3:30:24 PM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 2
 
Posted: 10/6/2023 8:08:39 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!

Tags:

Ian989

No Avatar

Join Date: 9/12/2018
Posts Contributed: 1355
Total Likes: 132
Recommends Recd: 2
Certs & Awards: 0   view

Likes Recd: 1
 
Posted: 10/6/2023 4:15:38 PM
Back to Top
 
Thanks for the report. Apparently actually, even counterfeit books are being sold on Amazon. I was looking for a plant identification foraging guide book on Amazon and saw an article about counterfeit plant books online


Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 1
 
Posted: 10/13/2023 8:55:04 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!

Tags:

Kathy in OK

No Avatar

Join Date: 6/8/2017
Posts Contributed: 1141
Total Likes: 215
Recommends Recd: 0
Certs & Awards: 0   view

Likes Recd: 1
 
Posted: 10/13/2023 9:40:11 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags:

Anonanon

No Avatar

Join Date: 9/22/2023
Posts Contributed: 37
Total Likes: 5
Recommends Recd: 0
Certs & Awards: 0   view

Likes Recd: 0
 
Posted: 10/13/2023 10:50:25 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!

Tags:

sjoy

No Avatar

Join Date: 12/1/2022
Posts Contributed: 4
Total Likes: 0
Recommends Recd: 0
Certs & Awards: 9   view

Likes Recd: 0
 
Posted: 10/13/2023 10:52:22 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags:

sjoy

No Avatar

Join Date: 12/1/2022
Posts Contributed: 4
Total Likes: 0
Recommends Recd: 0
Certs & Awards: 9   view

Likes Recd: 0
 
Posted: 10/13/2023 10:55:13 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!

Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 0
 
Posted: 10/13/2023 11:31:12 AM
Edited: 10/13/2023 11:32:57 AM (1)
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags:

Proprius

No Avatar

Join Date: 12/2/2019
Posts Contributed: 215
Total Likes: 61
Recommends Recd: 0
Certs & Awards: 0   view

Likes Recd: 0
 
Posted: 10/13/2023 12:04:12 PM
Back to Top
 
I guess I’m confused by all of this. If a product on Amazon is sold and shipped by the producing company (BulkSupplements, for instance), is it acceptable? Or is even that suspect?
Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 0
 
Posted: 10/13/2023 12:11:07 PM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags:

Proprius

No Avatar

Join Date: 12/2/2019
Posts Contributed: 215
Total Likes: 61
Recommends Recd: 0
Certs & Awards: 0   view

Likes Recd: 0
 
Posted: 10/13/2023 1:24:50 PM
Back to Top
 
Thanks, Bob. 
Tags:

Kathy in OK

No Avatar

Join Date: 6/8/2017
Posts Contributed: 1141
Total Likes: 215
Recommends Recd: 0
Certs & Awards: 0   view

Likes Recd: 1
 
Posted: 10/13/2023 1:30:32 PM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 1
 
Posted: 10/17/2023 10:12:26 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!

Tags:

Blue Eagle

No Avatar

Join Date: 2/16/2023
Posts Contributed: 315
Total Likes: 22
Recommends Recd: 0
Certs & Awards: 0   view

Likes Recd: 0
 
Posted: 10/19/2023 8:59:00 AM
Back to Top
 
Just found this thread now. What a nightmare!
I have bought hundreds of dollars worth of supplements from Amazon at this point.
Can’t afford to throw them all out.


Tags:

Blue Eagle

No Avatar

Join Date: 2/16/2023
Posts Contributed: 315
Total Likes: 22
Recommends Recd: 0
Certs & Awards: 0   view

Likes Recd: 0
 
Posted: 10/19/2023 12:27:21 PM
Edited: 10/23/2023 6:43:50 PM (1)
Back to Top
 
sjoy, how do you know where professionalsupplementcenter gets their stuff.
Could they still be using Amazon fulfillment for shipping?
Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 0
 
Posted: 10/28/2023 10:03:39 PM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags:

Zehren

No Avatar

Join Date: 7/1/2022
Posts Contributed: 730
Total Likes: 44
Recommends Recd: 0
Certs & Awards: 0   view

Likes Recd: 0
 
Posted: 10/29/2023 4:09:50 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!

Tags:

Zehren

No Avatar

Join Date: 7/1/2022
Posts Contributed: 730
Total Likes: 44
Recommends Recd: 0
Certs & Awards: 0   view

Likes Recd: 0
 
Posted: 10/29/2023 6:30:02 AM
Back to Top
 
Bob, I don’t understand the chart you provided. How am I to understand it?


Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 0
 
Posted: 10/29/2023 9:07:58 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!

Tags:

Zehren

No Avatar

Join Date: 7/1/2022
Posts Contributed: 730
Total Likes: 44
Recommends Recd: 0
Certs & Awards: 0   view

Likes Recd: 0
 
Posted: 10/29/2023 1:02:44 PM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 0
 
Posted: 10/29/2023 1:16:23 PM
Edited: 10/29/2023 3:32:15 PM (4)
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!

Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 0
 
Posted: 11/3/2023 1:18:40 PM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 1
 
Posted: 12/24/2023 10:40:21 PM
Edited: 12/25/2023 9:46:51 AM (4)
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!

Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 0
 
Posted: 2/2/2024 9:30:34 AM
Edited: 2/2/2024 9:30:52 AM (1)
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 1
 
Posted: 2/2/2024 7:21:14 PM
Edited: 2/5/2024 12:32:07 PM (12)
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!

Tags:

camsi

No Avatar

Join Date: 3/10/2021
Posts Contributed: 1073
Total Likes: 162
Recommends Recd: 0
Certs & Awards: 0   view

Likes Recd: 0
 
Posted: 2/3/2024 9:39:38 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 0
 
Posted: 2/3/2024 10:16:27 AM
Edited: 2/6/2024 7:53:58 PM (2)
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!

Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 0
 
Posted: 2/6/2024 8:03:22 PM
Edited: 2/10/2024 8:18:41 PM (3)
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 0
 
Posted: 2/9/2024 8:16:06 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!

Tags:

seeking health

No Avatar

Join Date: 10/27/2020
Posts Contributed: 41
Total Likes: 2
Recommends Recd: 0
Certs & Awards: 0   view

Likes Recd: 0
 
Posted: 2/9/2024 8:35:10 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags:

Bob Niland

No Avatar

Join Date: 7/7/2014
Posts Contributed: 20697
Total Likes: 3287
Recommends Recd: 10
Certs & Awards: 39   view

Likes Recd: 0
 
Posted: 2/9/2024 9:02:36 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!

Tags:

Dr. Davis

No Avatar
Inner Circle Staff

Join Date: 12/20/2007
Posts Contributed: 10664
Total Likes: 2057
Recommends Recd: 15
Certs & Awards: 0   view

Likes Recd: 3
 
Posted: 2/9/2024 10:53:12 AM
Back to Top
 
Reply Content Hidden!

Post replies longer than 250 characters are restricted to Full Access Members (make certain you are logged-in!).

Sign Up Today!



Tags: